"Overselling" -- What's It All About?
Overselling is a fairly common practice among Web hosts. Consider that a typical Web host might be allotted a set amount of space and bandwidth (for example 1000Mb of space and 10,000Mb of bandwidth), which they divide up to sell to their customers. Now, suppose the Web host offers plans that comprise 200Mb of space, and 2,000Mb of bandwidth. Without overselling, the Web host will be limited to only five of those plans before they've used up all the space and bandwidth they've purchased from their reseller.
Overselling works on the principle that, even though the plan may be 200Mb of space and 2,000Mb of bandwidth, the individual customer will not actually use that much space or bandwidth. This gives the Web host the ability to sell 10 or more of these plans, even though, technically, they're doubling what is actually available to them. Overselling is based on the hope that none of the host's customers will come close to their allotted limits. It can work, but it can also turn around and bite the host -- particularly if a customer genuinely does need the amount of space and bandwidth they've purchased.
1and1.com
Control panel software that actually prevents the host from overselling your space is available -- some software will allow it completely, and some that give the site owner the option to choose whether overselling on their account is enabled.
Where does Reselling Fit?
Reselling, and hosts that offer reseller plans, are more or less the "middle ground". What I mean is that, if you look at the categories I mentioned above, reseller hosts are the middle ground between shared or virtual hosting, and a dedicated hosting situation where you have and control your own server. Reseller services are often seen, and used as stepping stones for the host who's moving from the position of a "start up", to achieving dedicated hosting status.
I need a Reseller Account! Who do I Pick?
That's a tough one! Each reseller provider offers different packages at different prices. The old adage "you get what you pay for" is certainly true when it comes to reseller Web hosts, and as such, price isn't always the most important factor when it comes to reseller hosting. Often, the factors cited as most important by a customer of a reseller Web host are:
# Support
# Uptime
# Communication
# Price
Take your time, look at different companies, and go to places like www.sitepointforums.com or www.webhostingtalk.com, and search the forums for discussions on the companies you've looked at: see what others have to say about their service and professionalism. Email the company to ask a few questions, and be specific! For example, if you want to know what their policy on overselling is (regardless of whether it's discussed on their site or not), email them and ask! Never feel that your questions are "silly" or "obvious" -- if you're unsure, ask. You'll be able to determine from their response whether you like the "tone" and depth of their reply, and whether you're satisfied with their service or not.
All these things will contribute to your overall perception of the company. Communication is valuable, so make sure your host of choice communicates clearly to their customers. If you want more "real-world" opinions on the host, join forums and ask for other people's opinions -- maybe even ask for existing customers to make comment.
Good luck in your search. May you and your chosen host have a successful reselling partnership!
Overselling is a fairly common practice among Web hosts. Consider that a typical Web host might be allotted a set amount of space and bandwidth (for example 1000Mb of space and 10,000Mb of bandwidth), which they divide up to sell to their customers. Now, suppose the Web host offers plans that comprise 200Mb of space, and 2,000Mb of bandwidth. Without overselling, the Web host will be limited to only five of those plans before they've used up all the space and bandwidth they've purchased from their reseller.
Overselling works on the principle that, even though the plan may be 200Mb of space and 2,000Mb of bandwidth, the individual customer will not actually use that much space or bandwidth. This gives the Web host the ability to sell 10 or more of these plans, even though, technically, they're doubling what is actually available to them. Overselling is based on the hope that none of the host's customers will come close to their allotted limits. It can work, but it can also turn around and bite the host -- particularly if a customer genuinely does need the amount of space and bandwidth they've purchased.
1and1.com
Control panel software that actually prevents the host from overselling your space is available -- some software will allow it completely, and some that give the site owner the option to choose whether overselling on their account is enabled.
Where does Reselling Fit?
Reselling, and hosts that offer reseller plans, are more or less the "middle ground". What I mean is that, if you look at the categories I mentioned above, reseller hosts are the middle ground between shared or virtual hosting, and a dedicated hosting situation where you have and control your own server. Reseller services are often seen, and used as stepping stones for the host who's moving from the position of a "start up", to achieving dedicated hosting status.
I need a Reseller Account! Who do I Pick?
That's a tough one! Each reseller provider offers different packages at different prices. The old adage "you get what you pay for" is certainly true when it comes to reseller Web hosts, and as such, price isn't always the most important factor when it comes to reseller hosting. Often, the factors cited as most important by a customer of a reseller Web host are:
# Support
# Uptime
# Communication
# Price
Take your time, look at different companies, and go to places like www.sitepointforums.com or www.webhostingtalk.com, and search the forums for discussions on the companies you've looked at: see what others have to say about their service and professionalism. Email the company to ask a few questions, and be specific! For example, if you want to know what their policy on overselling is (regardless of whether it's discussed on their site or not), email them and ask! Never feel that your questions are "silly" or "obvious" -- if you're unsure, ask. You'll be able to determine from their response whether you like the "tone" and depth of their reply, and whether you're satisfied with their service or not.
All these things will contribute to your overall perception of the company. Communication is valuable, so make sure your host of choice communicates clearly to their customers. If you want more "real-world" opinions on the host, join forums and ask for other people's opinions -- maybe even ask for existing customers to make comment.
Good luck in your search. May you and your chosen host have a successful reselling partnership!
